FAQs

FAQs

Sentry Roofing

Have a roofing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • I want to hire Sentry Roofing. How do I start the process?

    Call (603) 774-7663 and schedule an appointment for a free estimate. We will provide you with a comprehensive proposal.

  • How will I know when my roof installation will be?

    At Sentry Roofing, we try to accommodate our customer’s schedules when we plan a roofing project. We will call or email you within 1-3 days before your installation to let you know what day we’re going to start and when the materials will arrive.

  • What time will the Sentry Roofing crew arrive at my home?

    At Sentry Roofing, our crews start early in the morning, generally arriving between 7-8 a.m. After tarping your house, it may get a little loud as the old shingles are torn off. Beware that some small animals get a little nervous.

  • Do I need to be home during my roof installation?

    No. The only thing we need is a power source. If you have an outdoor outlet, please double-check that it works! Otherwise, please leave an extension cord out a window or under the garage door that we can connect to.

  • What time will the Sentry Roofing crew finish my roof installation?

    At Sentry Roofing, most of our roofing projects are completed within 1-2 days. During the summer months when the days are longer, our crew may stay until nearly 8 pm to complete your installation and make sure the clean-up is complete.

  • Do I need to remove items from my porch or yard during my roofing project?

    At Sentry Roofing, our crew will move anything that may be in the way and put it in a safe place. It’s a good idea to remove anything fragile or valuable from your interior walls. You may also want to cover valuables in your attic as (depending on the type of construction) as some shingle debris and dust can fall through cracks and end up in your attic.

  • Where will the dumpster be placed and when will it be removed?

    The dumpster arrives the day before or the morning of the installation. It will be placed in your yard or on your driveway. Our dumpster truck drivers will find the best place that works. The dumpster is usually removed from your home 1 business day after the work has been completed.

  • There is material left over, does that mean I overpaid?

    No. Sentry Roofing tries to send a little extra material for every job. Some roofs have a higher “waste” factor than others. Determining the exact waste factor is tricky. We like to have plenty of material on site and easily available rather than running around at the end of the day.

  • My job is complete. How and when do I pay?

    You will get an invoice from our office manager once the job is complete. There will be full payment instructions and a chance to leave a review. You will not need to give a check to the installers unless you want to.

  • How can I tell if my commercial building needs a new roof?

    Barring a major accident or damage to your commercial roof, it usually takes a professional commercial roofing installer to determine whether your building needs a new roof. Following a thorough inspection, during which we look for problematic leaks or extensive mold issues, among other things, we will be able to verify whether your building needs a new commercial roof or maintenance repair.

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